Pakistan has officially launched a new national helpline, 1799, dedicated to swiftly addressing cybercrime complaints. This initiative marks a significant step in the nation’s efforts to combat digital offenses.
The helpline is part of the newly established National Cyber Crimes Investigation Agency (NCCIA), an autonomous organization formed in April from the former Cybercrime Wing of the Federal Investigation Agency (FIA). Officials are emphasizing the agency’s commitment to using advanced technology and skilled personnel to resolve complaints efficiently.
This development follows the introduction of a new law aimed at regulating social media content, which has drawn criticism from some journalist and activist groups concerned about potential impacts on press freedom. The Prevention of Electronic Crimes Act (PECA), originally enacted in 2016 and strengthened with amendments in January, targets cybercrimes like hacking, online harassment, and data breaches. Penalties under PECA can include up to three years in prison and significant fines.
