wi-tribe, Pakistan’s no. 1 broadband provider for quality of service also has the privilege of being among the top customer centric companies in the country. With regular commercial activities focusing primarily on building stronger relationships with customers, multiple customer care touch points also converge to provide wi-tribers different and convenient ways to interact with the company.

Already recognized as the premier broadband service provider for customer satisfaction, wi-tribe this month introduces ‘ Smiley Month ’.  The concept is derived from two elements within wi-tribe’s core value system – customer centricity and quality human resources. Putting the two values together make wi-tribe an organization that’s dedicated 24/7 towards service delivery and enhancing customer experience. ‘Smiley Month’ is being celebrated to share and spread positivity at wi-tribe Customer Care centres across its 5 regions and activities are planned to engage visiting customers in positive experiences that they can take home with them.

Furthermore, wi-tribe will be recognizing and rewarding customer care representatives who make the most positive impressions on customers during the activity.